Need help with a non-urgent medical or admin request? Contact us online.

Help & Support

Help and support is not only available from the Practice team, but also many external healthcare, social care, self-help and healthy living organisations in our area.

Accessible Information Standard
The standard aims to make sure our patients, or their carers, with a disability, sensory loss or impairment are provided with information they can easily read or understand with support, for example large print, so they can communicate effectively with health and social care services

If you have any information or communication support needs relating to a disability, impairment or sensory loss please let us know

Healthier Together
The Healthier Together Website provides advice for parents, guardians, young people and pregnant women with the aim of ensuring that you and your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see. Click here for further information

Using Online Service
If you need assistance and guidance when using GP online services, NHS England can provide support guides that you may find useful: NHS England » Patient information guides

Waiting Lists
If you find yourself on a hospital; waiting list for a service, you may be interested to know that there are a range of local services that will optimise the time you are waiting for treatment, with the aim of you attending your next appointment in the best possible physical and mental health. Visit the Cambridgeshire & Peterborough Integrated Care Service for further information: Waiting Well | CPICS Website

Pharmacy Help
You might be interested to see how your local pharmacy can help and support you or someone you know. Further information on what services a local pharmacy can provide can be found here: How pharmacies can help – NHS (www.nhs.uk)

Hearing Aid Help

All venues are wheelchair accessible.
No booking necessary, just drop in. In these sessions we maintain NHS supply hearing aids, replacing tubing and domes, supply hearing aid batteries. 
It is well known the impact that hearing loss can have on people’s physical and mental wellbeing.
Our service also provides a wonderful volunteering opportunity either as a Technician or Receptionist, full training is given.  Please get in touch if you might like to find out more information on our volunteering roles.  Tel 01223 Tel. 01223 416141 Or email [email protected]