Order a Repeat Prescription

If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP. 

If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.

You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.

If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.

You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).

You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

In response to coronavirus (COVID-19), GPs and pharmacies are moving suitable patients to electronic Repeat Dispensing (eRD). You might be suitable for eRD if you get regular or repeat medicines that don’t change. eRD means your GP can send your regular or repeat prescriptions electronically to a pharmacy of your choice. You can then collect your medication from your pharmacy, or ask them to deliver it to your home. 

What eRD means for you

eRD allows your GP to send a series of repeat prescriptions to your pharmacy in one go, so there’s no need for you to order them each time. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they’ll be ready at the pharmacy each time you need them.

How eRD can benefit you

If you get regular or repeat medicines, you might be suitable for eRD. Using eRD, you can: 

• save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
• order or cancel your repeat prescriptions online (if your GP practice offers this service)
• pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
• spend less time waiting for your prescription in the pharmacy or GP practice, which means you can stay at home and avoid face-to-face contact when you need your repeat prescription during the coronavirus pandemic
• save paper – you won’t need a paper prescription to collect your medicine from the pharmacy

How do I sign up for eRD?

It’s really easy to sign up for eRD – just ask your GP or pharmacist to set it up for you.

We do not accept requests for repeat prescriptions by telephone. This prevents dangerous errors being made and leaves the telephone lines free for urgent matters.

When you are discharged from Hospital you should normally receive seven days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.

If you need to order your prescriptions early, or request a longer period than normal i.e. you are going on holidays for several weeks, could you please make the request early and give the practice as much information about why you need the prescription early or for longer, then the practice will do its utmost to accommodate your request.

​The reception staff then have to ask a doctor to review each request so the more information and time we have about the unusual request the better. Or if you are in any doubt – please telephone us to make the request.

We are often asked to prescribe sedative drugs, such as diazepam (Valium), for fear of flying. We have recently agreed a practice policy that we will no longer prescribe these drugs for fear of flying. There are a number of good reasons why prescribing of drugs such as diazepam is not safe or recommended:-

Diazepam and similar drugs are not recommended for treatment of phobias because other treatments are safer and more effective.

Diazepam is a sedative, which means it makes you sleepy and slows reaction times. If there is an emergency during the flight it may affect your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and others.

The sedative effects of these drugs can affect breathing and cause low oxygen levels, which could be life threatening, especially with the lower circulating oxygen levels on an aeroplane, in people with breathing problems or when combined with alcohol.

Sedative drugs can make you fall asleep, however this is not a natural sleep. This means you won’t move around as much as during natural sleep and this can increase your risk of developing a blood clot (DVT) in your leg or lung. Blood clots are dangerous and can be fatal. This risk is greater if your flight is longer than four hours.

Whilst most people find medicines such as diazepam sedating, a small number of people become agitated, aggressive or confused. These medicines can also cause disinhibition and lead to abnormal behaviours. This could impact on your safety as well as that of other passengers.

Diazepam and similar drugs are illegal or controlled drugs in some countries so they may be confiscated or you may be subject to legal proceedings.

Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this test if you have taken diazepam.

We recognise that fear of flying is real and frightening and we don’t underestimate the impact it can have. We recommend tackling this properly by using self-help resources or considering one of the ‘Fear of Flying’ course run by many airlines. We do not recommend any specific course but you may find the following links useful.

Self help options
Self-help – Phobias – NHS (www.nhs.uk)

EasyJet
www.fearlessflyer.easyjet.com

British Airways   
www.flyingwithconfidence.com/courses/venues/glasgow

Virgin
www.flyingwithoutfear.co.uk/fear-of-flying-courses/adult-course